Helen and Phil

Helen Charlesworth, Registered Manager, and

Phil Charlesworth, General Manager run the

business together from our home. 

We are passionate about ensuring that our customers receive

high quality, flexible care which provides reassurance to our customers and their families, near and far. 

We have both obtained our Level 5 qualification

in Health and Social Care Leadership

We undertake regular one to one meetings with all carers, and also do spot checks to watch them work in the community


All our staff undergo a thorough induction following the principles of the care certificate.  This includes:

 - Infection control

 - Medicines management

 - Safeguarding

 -  Moving and handling. 


In addition, all our staff are encouraged to undergo their level two or three qualification in care.


The staff work well together and also get involved in fundraising for important causes 


Ensuring Quality Care 

We are regulated by the Care Quality Commission who ensure that we are delivering care which is

Safe, Effective, Caring, Responsive and Well Led.  You can see their latest report below. 

In addtition, we subscribe to Homecare.co.uk where customers are able to provide feedback about our services. 

You can see what our customers think by clicking the link below:

We are also a member of the UK Home Care Association which promotes high quality, sustainable care services