Our Aims and Philosophy of Care

 

We aim to:

 

  • Provide a high quality service which delivers value for money
  • Ensure that our customers are key to the planning of their care
  • Ensure that our customers are aware of the options and choices available to them
  • Ensure that both customers and staff feel safe and have confidence in the services we provide
  • Recruit staff who are caring, well informed and have the opportunity to advance themselves
  • Ensure that the company operates effectively and is able to continue to expand

 

 

Our philosophy of care is to promote self care as follows:

 

  • We aim to enable individuals to make informed choices to manage their self care needs
  • We aim to communicate effectively to enable individuals to assess their needs, and develop and gain confidence to self care
  • We aim to support and enable individuals to access appropriate information to manage their self care needs
  • We aim to support and enable individuals to develop skills in self care
  • We aim to support and enable individuals to use technology to support self care
  • We aim to advise individuals how to access support networks and participate in the planning, development and evaluation of services
  • We aim to support and enable risk management and risk taking to maximise independence and choice